Terms and Conditions

1. General

• These Terms & Conditions apply to all visitors and customers who use the Alfe website.
• By using alfeofficial.com or placing an order, you confirm that you have read and agreed to these terms.
• Alfe reserves the right to update these Terms & Conditions at any time. Any changes will be posted on this page.

2. Products & Availability

• Every effort is made to ensure that product descriptions, measurements, colors, and images are accurate.
• Colors may appear slightly different depending on your device or screen settings.
• Product measurements may have minor variations.
• Product availability is subject to change without prior notice.
• If an item becomes unavailable after an order has been placed, Alfe will contact the customer regarding the available options.

3. Pricing

• All prices displayed on alfeofficial.com are in Indonesian Rupiah (IDR), unless otherwise stated.
• Alfe reserves the right to change prices at any time without prior notice.
• The applicable price is the price displayed at the time the order is placed.

4. Orders & Payment

• An order is considered confirmed once full payment has been received and confirmed by Alfe.
• Please ensure that all order and shipping information provided is complete and accurate.
• Once an order has been confirmed, it cannot be cancelled or refunded, except as otherwise stated in the Returns & Refunds Policy.
• Alfe reserves the right to cancel or decline an order in cases of suspected fraud, pricing errors, technical errors, or other circumstances that may affect the validity of the order.

5. Shipping

• Orders will be processed and shipped according to the Shipping Policy.
• Shipping times are estimates and may vary depending on the courier, destination, customs, weather, or other circumstances beyond Alfe’s control.
• For international orders, customs duties, import taxes, and other charges imposed by the destination country are the responsibility of the recipient.
• Please refer to the Shipping Policy for complete shipping information.

6. Returns & Exchanges

• Returns and exchanges are subject to the Returns & Refunds Policy.
• Please review the policy before placing an order.

7. Intellectual Property

• All content on alfeofficial.com—including but not limited to photographs, graphics, logos, designs, text, product names, and other materials—is owned by or licensed to Alfe and is protected by applicable intellectual property laws.
• Content from this website may not be copied, reproduced, modified, distributed, or used for commercial purposes without prior written permission from Alfe.

8. Website Use

You agree not to:

• Use the website for unlawful or fraudulent purposes.
• Attempt to gain unauthorized access to the website or its systems.
• Copy or reproduce website content without permission.
• Interfere with the operation or security of the website.
• Use the website in a way that may harm Alfe or other users.

9. Website Accuracy & Disclaimer

• We strive to keep all information on our website accurate and up to date. However, occasional errors may occur, including errors relating to product information, pricing, availability, or other content.
• Product colors may appear slightly different depending on your device or screen settings, and product measurements may have minor variations.
• Alfe reserves the right to correct errors and update information when necessary.

10. Limitation of Liability

• To the extent permitted by applicable law, Alfe shall not be responsible for losses or damages arising from circumstances beyond our reasonable control, including website interruptions, technical issues, courier delays, customs delays, or other third-party services.
• Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the Republic of Indonesia.

12. Privacy

Personal information collected through the Alfe website is handled in accordance with the Privacy Policy. By using the website or placing an order, customers acknowledge the Privacy Policy.